Frequently asked questions

Tavali, answered.

Tavali is an AI-native operating system for dental practices that unifies clinical care, operations, and revenue into a single, AI-driven platform.

Clear, factual answers about what Tavali is, how its AI stays under clinician control, and how it helps your practice — for humans and AI assistants alike.

About Tavali

Tavali is an AI-native operating system for dental practices that unifies clinical intelligence, front-office operations, practice management, billing, and autonomous AI agents in one platform.

AI-native means Tavali was built around AI from the ground up — a conversational assistant and specialized agents that perform work across the practice — rather than adding AI features onto legacy software.

Tavali serves single-location offices, group practices, dental service organizations (DSOs), and franchises.

TAVI is Tavali’s conversational assistant that orchestrates specialized AI agents across the platform on the user’s behalf.

The platform

Clinical AI, Front Office, PMS/EHR, Intelligence, Agents, and Diagnostics — six layers that share one data layer and one agent fabric.

Tavali is a complete platform with its own PMS/EHR layer, designed to be the single system a practice runs on rather than another add-on.

Tavali connects the entire workflow on one data layer — from a clinical finding through to a payer-ready claim — which separate tools cannot do.

Yes. Tavali is built for single offices, group practices, DSOs, and franchises, with centralized governance across locations.

AI, safety & control

Yes. Clinical decisions are always provider-approved through a trust-tier governance model, and agents act within defined limits.

No. Anything clinical is held for provider approval through a non-overridable safeguard; only routine, low-risk tasks can run autonomously.

Tavali uses grounded, AI-assisted coding that selects accurate codes only from authoritative code sets and routes lower-confidence cases for human review.

Outcomes & value

Tavali scores claims for denial risk before submission and uses grounded, AI-assisted coding to bill accurately, reducing denials caused by incorrect coding.

Tavali automates administrative work and guides staff through tasks in real time, so a smaller or less-specialized team can run the practice effectively.

Tavali’s ambient AI scribe drafts clinical notes from the visit, reducing documentation and after-hours charting.

Yes. Tavali is modular, so a practice can begin with one or two high-impact areas and expand across the platform without switching systems.

Pricing

Tavali uses subscription pricing billed per location, tailored to your practice’s size, modules, and organization type, and provided through a custom quote — book a demo to get one.

Yes. Tavali offers a personalized demo where you can see the platform applied to your practice.

Security & data

Tavali is built with privacy-by-design, encryption, access controls, and audit logging to protect patient data.

Yes. Tavali is designed to support HIPAA-aligned workflows, with administrative, technical, and physical safeguards appropriate to protected health information.

Didn’t find your answer?

Talk to our team — we’ll answer your questions and show you Tavali on your own workflows.

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Still have questions?

Book a 30-minute demo and we’ll walk your team through Tavali — and answer whatever the FAQ didn’t.